Last Updated: January 5, 2026

By providing your phone number and email address to Pop Box IT Solutions, you agree to the following terms regarding communication.

1. General Consent

By opting in through our website forms, trial registration, or service agreements, you provide express written consent to receive recurring automated and manual communications from Pop Box IT. These communications include, but are not limited to:

- Technical support ticket updates and alerts.

- Onboarding and account setup instructions.

- Security alerts and proactive IT maintenance notifications.

- Promotional offers, newsletters, and marketing materials related to our IT services.

2. SMS Program Details

Message Frequency: Message frequency varies based on your interaction with our support team and the status of your IT environment.

Rates: Message and data rates may apply from your mobile carrier. Pop Box IT is not responsible for any charges incurred from your service provider.

Help & Support: For help with our SMS service, reply 'HELP' to any message or contact our support team at [Your Support Email/Phone].

3. Opt-Out & Unsubscribe

You have the right to withdraw your consent at any time.

SMS: To stop receiving text messages, reply 'STOP' to any message we send. You will receive one final confirmation text acknowledging your opt-out.

Email: To stop receiving marketing emails, click the "Unsubscribe" link found at the bottom of any email.

Note: Opting out of marketing communications does not necessarily opt you out of critical service-related alerts if you are an active managed services client.

4. Privacy & Data Security

We value your privacy. Pop Box IT Solutions will not sell, rent, or share your mobile number or personal data with third parties for their marketing purposes. All information provided is managed under strict security protocols and used solely to provide and improve our IT services. Our full [Privacy Policy Link] provides more details on how we protect your data.

5. Limitation of Liability

Pop Box IT is not liable for delayed or undelivered messages due to carrier issues or technical failures outside of our control.